Pricing

Try any plan for 14 days. Then pay for a workspace, not a thread.

Flat rate per workspace. Unlimited conversations. Yearly knocks two months off.

Free

Free

per workspace

For a founder answering their own site.

2 seats · No agent credits

  • Website chat widget
  • Shared inbox
  • Contact form
  • Mobile apps
  • Chat SDKs
  • Push notifications
  • E-commerce install (Shopify, Woo)

Mini

$35 / mo

per workspace

For a small team that needs email in the same inbox.

4 seats · $5 agent credits

  • Everything in Free
  • Shared email inbox
  • Canned replies
  • Proactive chat triggers
  • Internal notes
  • Custom sending domain
  • Unlimited history

Essentials

$79 / mo

per workspace

For a desk that needs every channel and a help center.

10 seats · $25 agent credits

  • Everything in Mini
  • WhatsApp, Instagram, SMS, Telegram, phone
  • Workflow builder
  • Help center
  • Analytics
  • Routing and assignment
  • Customer profiles

Best value

Plus

$199 / mo

per workspace

For a team that wants the agent, a portal, and no vendor mark.

20+ seats · $75 agent credits

  • Everything in Essentials
  • Autonomous inbox agent
  • White-label widget
  • Customer portal / ticketing
  • 100+ integrations
  • Custom dashboards
  • Higher rate limits

Enterprise

Dedicated onboarding, a written SLA, custom rate limits, SSO, and training. Price is a conversation, not a page.

Compare plans

FreeMiniEssentialsPlus
Inbox

Seats included

Operators who can log in

241020+

Conversations

No per-thread overage

UnlimitedUnlimitedUnlimitedUnlimited

Sub-inboxes

Sales, billing, VIP

25

Internal notes

Visible only to the team

YesYesYes

Canned replies

/credit, /hours

YesYesYes

Routing

Round-robin, assign-to-offline

YesYes

Review mode

Approve agent drafts

YesYes
Channels

Website widget

Snippet + React

YesYesYesYes

Email

Shared mailbox

YesYesYes

WhatsApp, Instagram, SMS

DMs and stories

YesYes

Phone in and out

Aircall-ready

YesYes

White-label widget

No vendor mark

Yes
Agent & knowledge

Agent credits

Included each month

$5$25$75

Inbox agent

Answers from your docs

Yes

Help center

Articles, locales, sitemap

YesYes

Workflows

No-code builder

YesYes
Security

2FA

Authenticator app at sign-in

YesYesYesYes

TLS + backups

Encryption in transit, daily snapshots

YesYesYesYes

DPA

Download from settings

YesYesYes

Questions

Per workspace. The plan includes seats. Extra seats on Mini and up are $10 a month. Conversations are unlimited on every plan.