Help center and knowledge base

A help center on your domain. Search inside the widget.

Write articles once. Customers find them on your site and in the chat widget. The support agent trains on the same pages.

Getting started

Install the website widget

Paste the snippet before the closing body tag. The loader is 12kb. Visitors appear in the inbox within seconds. The same corpus trains the agent.

Public and internal

A public help center and an internal set for operators. Same editor.

SEO

Custom domain, sitemap, and readable slugs. No /hc/en-us unless you want it.

Feedback

Helpful or not writes back to analytics so weak articles show up.